Sheffield-based bespoke millinery for all occasions

May 2020

Change to Privacy Notice: Information for Newsletter Subscribers

Change to Privacy Notice
Change to Privacy Notice

Privacy Notice Updated 6th May 2020

Under GDPR legislation I’m required to inform you if I change my Privacy Notice.

There are no fundamental changes to the way I use your personal data, however I have changed the wording around my use of email addresses for marketing as of 6th May 2020.

You can read the updated Privacy Notice here.

The key changes are in Section 2, Part v (Marketing Data) and Section 3, Part v (Marketing Data).

What do these changes mean for you?

Honest answer? Not a lot!

As a newsletter subscriber, you previously gave your consent to receive this regular update via the sign up form or by using the double opt in feature.

However, you have the right to withdraw this consent at any time. You can do this using the Unsubscribe link at the bottom of every newsletter email.

What has changed?

Previously where the Privacy Notice referred solely to the newsletter, it now refers to email marketing in general.

Why have these changes been made?

Imogen’s Imagination now uses automated follow up emails for online customers. As a newsletter reader, you will also receive these when you next place an order.

What do I need to do?

You need to decide if your information and permissions are up to date on my mailing list.

I will be running a re-subscription campaign in the coming weeks. Please don’t be alarmed if you receive one of these emails! It is just to ensure that I have up to date permissions from all my readers.

If you want to check your current permissions, you can do it via the Update Subscription Preferences link at the end of any of my newsletter emails.

However, if you no longer wish to receive my newsletter, as already mentioned, you have the right to unsubscribe immediately. This can be done via the Unsubscribe from this List link at the end of any of my newsletter emails.

If you have any further queries, or require any additional assistance, please don’t hesitate to contact me.

Gift Wrap Option Now Available

Gift wrap option now available
Gift wrap option now available

My new gift wrap option is now available for all berets and selected hair accessories.

It’s never been easier to buy a gift for a loved one from the Imogen’s Imagination online shop!

I have spent a lot of time developing my packaging over the years. I’ve always strived to make sure that your orders arrive safely through the postal and courier systems. 

Whilst this functionality has been key, it’s never been at the expense of the pleasure you should experience when unwrapping your order. 

However, this new option takes things to the next level!

What’s New?

This gift wrap option gives you the opportunity to shop for others, great news if you are unable to deliver a present in person. You can have the order sent directly to the lucky recipient, complete with gift wrap and a lovingly written gift message, because obviously they will want to know who to thank! 

I’ve chosen all the elements to be as sustainable and eco-friendly as possible. The kraft wrapping paper, paper raffia ribbon, tissue paper and cardboard boxes can be all be recycled. If you don’t want to reuse them first of course!

I’ve also specifically chosen not to use ANY plastic sticky tape in the gift wrapping…in fact there is no tape at all!

I am aiming to reduce my use of this type of plastic tape across all my delivery packaging. It is a work in progress and I look forward to sharing it with you when this revamp has reached it’s conclusion.

Imogen's Imagination Hat Box

Why is the Gift Wrap option not available for hats and fascinators?

Very simply, because these designs are rarely bought as gifts. 

All hats and fascinators come with a hat box for storage as standard. They also include a ribbon bow that can be used as a carry handle too.

However, if you would like to add gift wrap to one of these designs, please do contact me before placing your order.

Want to see what is hiding underneath that silver wrapping paper? 

I knew you would so I’ve done a few unboxing videos. This one is for the style of gift wrap used for a flower hair clip. It would also be used for all hair accessory designs that won’t fit through a letter box.

You can see more sample videos via my official YouTube channel…and still there are more to come!

How to Leave a Review

How to Leave a Review
How to Leave a Review

Your feedback really matters!

Whether you have bought from me online, or in person either at the studio or an event, this is my guide to help you tell the world how much you have enjoyed your Imogen’s Imagination experience.

Obviously, we all love to be told that we’ve done a good job, and I’m no different! Who doesn’t love seeing lots of gold stars!

As a small business, reviews are so important. Your reviews, testimonials and feedback help me to know that I’m doing things right…and they’ll give you a warm and fuzzy feeling too!

How to leave a review for your online order?

I’ve got you covered with a few ways to leave your feedback, depending what your preferences.

Is your design still in stock?

Simply search for your design in the shop and open the page. 

Click on the reviews tab and you’ll see the option to leave both stars and a text review.

You will be asked for your email address and name, however don’t worry – only your first name will be shown on the site.

(Top Tip: Your order confirmation email will include the name of the design you bought)

How can I leave a review if my design is sold out?

Sadly, you can only leave a review for in stock designs…but you can leave me a review on Google!

Have you left a testimonial?

If you are a bespoke client, it would be fantastic if you would write me a testimonial. I know myself that writing these can be a little daunting. So to make it super simple, I’ve created a form, which will hopefully take out some of the hard work! 

All you have to do is answer the questions, and I will email you a draft of the testimonial. That way you can see it before publication to make sure you are happy with the way I have used your words. 

Have you tagged me on social media?

I love to see my designs in action!

Seeing how you wear your goodies, what outfit you’re wearing them with…and how much fun you’re having wearing them! That is simply the icing on the cake for me.

You can also follow my hashtags on Instagram #beretchic and #imogensimagination

Do I have to do all of these?

Obviously, it would be a-may-zing if you would use all these options to leave a review – but I’m not greedy!

Even if you have can just do one of them, I’d be so very grateful.

Thanks so much for your support,

About Imogen's Imagination

Gift Vouchers now available to buy online

Gift Vouchers now available to buy online
Gift Vouchers now available to buy online

Imogen’s Imagination gift vouchers are now available to buy online!​

I promised that I would streamline this process and I have. I hope it will be much simpler and there is definitely more choice available now.

These gift vouchers are perfect presents as you don’t even need to wrap them. I can even email them direct to the lucky recipient.

Got a wish list longer than your arm or bigger than your budget? Gift vouchers are a great way to make those wishes reality.

How to Buy Gift Vouchers

Simply choose the value of the gift voucher, select the design, add the voucher to your basket and checkout…it is that simple!

There are seven designs available, featuring some of my favourite hats and hair accessories from my extensive design archive.

  • Logo – keeping it classic with just my logo
  • Kisses – a black beret with a pink sequin bow
  • Heart – a silver glitter cat ears headband
  • Bow – a cream and blush large ribbon bow
  • Nautilus – a grey pleated ribbon shell headband with beading.
  • Hot Pink Flowers – a vintage-inspired midi boater with pink camellias
  • Pale Pink Flowers – a free form pale pink straw hat with a rose and feathers

The voucher will be created manually and emailed to the address provided within 24 hours.

Just choose whether to have the voucher sent to you, or direct to the lucky recipient.


So with the the news that Imogen’s Imagination gift vouchers are now available to buy online…the big question is who will you be buying for?

A lucky friend or family member? Or will you be putting them on YOUR wish list?

How to Use Your Gift Voucher

Shopping online? Each voucher has a unique coupon code, just enter the coupon code at the at the checkout to redeem your voucher.

These new vouchers can also be used in person too…nifty, eh?

Whether you’re at an event where I have a stall, or are visiting me at the studio, you just need that unique coupon code. You can print out the voucher, or simply show me your email copy on your phone. I’ll do the rest!


Gift Voucher T&C's

  • All gift vouchers are valid for 12 months from the date of purchase.
  • Can be used in person and online.
  • No cash refund or exchange value to the voucher.
  • Lost gift vouchers will require proof of purchase to be re-issued.